Attending Customer Complaint

Schedule of Availability of Service

Monday – Friday

8:00 A.M. – 5:00 P.M. (NO Noon Break)

Who may avail of the service?

All members of Kolambugan Water District

What are the requirements?

Personal Appearance

How to avail of the service:

A.) Dispute Bill

Step Applicant/Client Activity Duration of Activity Person in Charge Fees Form
1 Fill out service request form and attach the billing verify previous reading and current reading 10 mins. Service Request

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B.) Irregular Water Supply

Step Applicant/Client Activity Duration of Activity Person in Charge Fees Form
1 Fill out service request form and attach the billing
  • Conduct investigation and make report
  • Issue and execute order
Within the day Water Resources Facilities Operator Service Request

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C.) Leaks

Step Applicant/Client Activity Duration of Activity Person in Charge Fees Form
1 Fill out service request form and attach the billing
  • Conduct inspection
  • immediate action
Within a day Utility Worker

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