Citizen’s Charter


VISION

TO BE A PROGRESSIVE ECONOMICALLY VIABLE EFFECTIVE PARTNER OF THE COMMUNITY IN PROVIDING ADEQUATE, SAFE, POTABLE AND AFFORDABLE WATER 24 HOURS A DAY THROUGH OUTSTANDING SERVICES WITH A GOOD MANAGEMENT.

MISSION

COMMITTED TO PROVIDE ADEQUATE, SAFE, POTABLE AND AFFORDABLE WATER SUPPLY 24 HOURS A DAY WITH A SERVICE THAT IS TRANSPARENT AND ACCOUNTABLE TO THE RESIDENTS OF MUNICIPALITY OF KOLAMBUGAN.

Performance Pledge

We, the official and employees of the Kolambugan Water District commit to:

  • Work promptly and efficiently from Mondays to
    Fridays, 8:00 a.m. to 5:00 p.m., without
    Noon-break;
  • Act immediately on your complaints about
    Our services the soonest;
  • Take measures to further improve the District’s
    Services;
  • Ensure strict compliance with the service standards,
    With written explanation for any delays in
    Frontline services;
  • Restore credibility in the government through
    Transparent operations and accountability
    Through our dedication and performance.

All these we pledge, because YOU deserve no less.

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